At Bio Vital Supplements, we are committed to providing high-quality dietary supplements manufactured according to strict quality and safety standards. This Warranty Policy outlines the limited warranty applicable to products purchased directly from our website.
By purchasing products from Bio Vital Supplements, you agree to the terms of this Warranty Policy.
1. Product Quality Warranty
We warrant that all products sold on our website:
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Are manufactured in compliance with industry quality standards
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Are packaged in sealed, tamper-evident containers
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Meet the ingredient and labeling specifications listed on the product page at the time of purchase
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Are safe for consumption when used as directed on the product label
This warranty applies only to products purchased directly from Bio Vital Supplements.
2. Warranty Coverage Period
This warranty applies until the product’s listed expiration date, provided the product:
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Remains unopened
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Has been stored according to recommended storage instructions
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Has not been altered, damaged, or tampered with
3. What This Warranty Covers
This warranty covers:
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Manufacturing defects
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Damaged packaging that compromises the product seal
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Incorrect product shipped due to fulfillment error
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Product quality issues caused by manufacturing defects
If a product is confirmed to be defective, Bio Vital Supplements may, at its discretion:
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Replace the product, or
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Issue a refund for the affected item
4. What This Warranty Does Not Cover
This warranty does not cover:
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Opened or used products
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Products stored improperly after delivery
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Damage caused by misuse or improper handling
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Natural variations in taste, color, or texture
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Individual reactions to dietary supplements
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Dissatisfaction based on personal results or expectations
Dietary supplements affect individuals differently, and results are not guaranteed.
5. Claim Requirements
To submit a warranty claim, customers must provide:
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Order number
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Photos of the product and packaging
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A description of the issue
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The lot number and expiration date printed on the product
Claims submitted without sufficient documentation may not be processed.
6. Warranty Claim Timeframe
All warranty claims must be submitted within 7 days of discovering the issue.
Failure to report issues within a reasonable timeframe may result in the claim being denied.
7. Limitation of Liability
To the maximum extent permitted by law, Bio Vital Supplements shall not be liable for:
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Indirect or incidental damages
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Health outcomes or individual reactions
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Misuse of the product outside recommended directions
Our total liability shall not exceed the original purchase price of the product.
8. Contact Information
To submit a warranty claim, please contact:
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Email: info@biovitalsupplements.cc
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Subject Line: Warranty Claim – Order #[Order Number]
Our support team will review your claim and respond within 2–3 business days.
